This policy explains what we collect, what we do with it, and the choices you have. Plain English, no fine-print games.
What we collect
- Account info. Name, business name, email, phone, and login credentials.
- Customer data. The leads and customer contacts you upload, or that come in when someone calls, texts, or submits your web form.
- Usage data. How you use the product so we can fix bugs and improve.
- Payment info. Handled by our payment processor; we never store full card numbers.
How we use it
- To run the service — send follow-ups, request reviews, sync calendars.
- To support you when you reach out.
- To improve product quality and prevent abuse.
- To send you product updates (you can opt out at any time).
What we don’t do
- We don’t sell your data. Ever.
- We don’t use customer messages to train third-party AI models.
- We don’t share your customer list with anyone outside Oski.
SMS & mobile information
Mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes. Message recipients can reply STOP to unsubscribe or HELP for help at any time.
Contact form & SMS consent
When you submit the form at getoski.com/contact, we collect the name, phone number, and — if you provide them — the email and message you enter, so we can reply to your request. If you tick the SMS-consent box, we also record the exact consent wording shown to you, a timestamp, and the submission’s IP address and browser user-agent. That is a minimal record we keep solely to prove opt-in for SMS (A2P) compliance. The legal basis is your consent; it is optional and you can withdraw it anytime by replying STOP or emailing us.
Your rights
Account holders can export, correct, or delete their data at any time from the dashboard. We permanently delete your data within 30 days of cancellation unless the law requires us to keep records.
If you only reached us through the website form (no account), you have the same rights — to access, correct, or delete what you sent, and to withdraw SMS consent. Email support@getoski.com and we’ll action it. Depending on where you live, you may also have the right to object to or restrict processing, or to lodge a complaint with your local data-protection authority.
Sub-processors
We use a small, vetted list of service providers (hosting, SMS delivery, email delivery, payments). A current list is available on request to support@getoski.com.
Analytics
We use privacy-friendly, cookieless analytics (Plausible) that doesn’t track individuals across sites or store personal data. There’s no cookie banner because we don’t set tracking cookies.
Cookies
See our Cookie Policy for the details.
Contact
Questions about this policy? Email support@getoski.com. We answer.